Privacy Policy

Privacy Policy

Welcome to nexzza. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable laws in India, including the Information Technology Act, 2000 and relevant data protection rules. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from nexzza.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you place an order or register on our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on our website

c. Transaction Information

  • Order details

  • Purchase history

  • Payment status

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates and customer support

  • To improve our website, products, and services

  • To send promotional offers (only if you opt-in)

  • To detect and prevent fraudulent transactions

  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand user behavior

  • Improve website performance

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

4. Third-Party Services

We may share your information with trusted third-party services, including:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

These third parties only access information necessary to perform their functions and are obligated to protect your data. nexzza does not sell or rent your personal information to third parties.

5. Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encryption

  • Restricted access to personal data

  • Regular security reviews

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request details about how your data is used

To exercise these rights, please contact us using the details below.

7. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

By using nexzza, you agree to the terms outlined in this Privacy Policy.